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Telstra international roaming and being on a cruise

March 19, 2024

If you’re an Australian with Telstra and are contemplating a cruise, be aware that Telstra’s daily international roaming/day pass fee (e.g. $5/day for NZ, $10/day for US) DOES NOT cover any time your phone might say ‘Cellular at Sea’ or similar and you will be charged for EVERY SMS and email received, even though you have no internet connection for other data. (Fortunately, there’s no internet connection otherwise the data charges would be astronomical!).

How did I find this out? Because Telstra sent me a message when I had exceeded $100 and then $200 in charges (I was expecting $35 for 7 days around NZ), and when I was back in Australia and queried it, they said international roaming doesn’t cover you once the ship leaves port, even if you appear to have connection to local towers near the coast or ‘Cellular at Sea’ (as I saw on the ship I was on).

And guess what? I could find NOTHING about this at all on their website. There’s just NO information about cruising and the charges you will incur: https://www.telstra.com.au/international-roaming

That said, the charges I incurred were far less than I would’ve paid on the ship for patchy internet connection, but at least I would have had some data connection for that money instead of the second by second charges Telstra charged me for receiving (not sending!) an SMS or email.

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Draftsmith: Review

February 7, 2024

My review of Draftsmith, the new product from Intelligent Editing (developers of PerfectIt), was published by IPEd today: https://www.iped-editors.org/february-2024/review-draftsmith-certainly-has-a-place-in-an-editors-toolbox/

Draftsmith integrates ChatGPT with Microsoft Word in a seamless way. Although its target market is writers in the draft stages, it certainly has a place in an editor’s toolbox.

IPEd: Institute of Professional Editors; the professional association for Australian and New Zealand editors.

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Word: Highlight all equations

February 7, 2024

Someone on an editors’ Facebook group asked: ‘Is there a non-macro, non additional software way to select all equations on a manuscript in order to change their color?
I’ve tried to find, without success, if equations use an style that you can tamper with, or if the equation tab has such an option. It’s an engineering manuscript, and going one by one would take forever.’

In my quick test, I noticed that when I inserted an equation using the equation editor (Insert tab > Symbols group) Word used a different font for it, but not a specific style, and that font was Cambria Math. Armed with that knowledge, I’ve come up with a quick way to highlight all equations in a document that were inserted using the equation editor in Word. Because the default font is Cambria Math, I’ve used that as part of the find/replace—if your document uses a different font, substitute that font at Step 4.

Steps for Word for Windows (Mac should be similar):

  1. Choose a highlight colour from the Font group on the Home tab. Try to choose one that’s not used elsewhere in the doc. You need to do this first otherwise the highlighting won’t work.
  2. Press Ctrl + h to open the Find and Replace window.
  3. Click More.
  4. Put your cursor in the Find field, click Format (bottom left of the Find and Replace window), select Font, then select Cambria Math (or whatever specific font your document uses for equations). There should be NO characters in the Find field.
  5. Put your cursor in the Replace field, click Format again and select Highlight. Again, there should be NO characters in the Replace field. Your Find and Replace window should look like the screenshot below.
  6. Click Find Next then Replace to test it works OK. If you’re confident nothing else will change, click Replace All.

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Hyphens, dashes, minus signs

February 4, 2024

The Chicago Manual of Style (CMOS) summarises the differences between these punctuation marks: https://cmosshoptalk.com/2024/01/23/hyphens-and-dashes-a-refresher/

Note, this is from CMOS (a US style guide) and other style guides may differ about spacing around such characters. However, most will agree on en dashes for ranges and em dashes for parenthetical points. For example, the Australian Government Style Manual has this guidance for the various dash symbols: https://www.stylemanual.gov.au/grammar-punctuation-and-conventions/punctuation/dashes

Many of my clients use negative numbers in their documents, so I have a PerfectIt wildcard find/replace set up to find <space><hyphen><number> and change it to a minus sign, if that is appropriate for the circumstance.

[Links last checked February 2024]

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Finding accurate bibliographic details for a References list (2024 update)

January 31, 2024

UPDATE: This 2024 post has updated instructions for a post I first published in 2015.

References. The bane of anyone writing a document that cites information from others. Gathering all the required bibliographic data for a reference list (whether in Word or in reference management software) can be painful, as well as formatting it according to the ‘house’ style.

However, one way to shortcut the process is to use a (free) internet service that searches out the information for you AND formats it to your house style, or close to your house style. All you need are a few words of the title, perhaps an author name, and the name of such a service.

The instructions below show you how to use WorldCat (a global library catalog) to grab the complete bibliographic details of items in your References list. You won’t find everything in WorldCat, although with more than 1.5 billion catalog records from libraries around the world, you should find many. What you won’t find on WorldCat are your internal corporate documents and perhaps some of the more specialized documents from government departments etc. But if you’re looking to confirm the bibliographic details of published books, articles etc., then WorldCat is a good starting point.

  1. Go to http://www.worldcat.org/.
  2. In the search box, type the title, or part of the title (try to include enough keywords so that you don’t get hundreds of results to skim). If it’s an article, you can add part of the journal’s name too, if you know it.
  3. As you type, you’ll be given the option of searching in books or for a title. Select one of these, or just click Search (or press the Enter key) to see all matches.
  4. Optional: On the results page, you can further refine your search by selecting options from the left sidebar or adding words to the search field (e.g. an author’s name). Click Show more to read the abstract, if there is one.
  5. When you find your reference, click its title.
  6. Confirm that it’s the item you want, then click the quote mark icon. Optional: Click Show more information on the item’s page to see its full bibliographic/cataloguing details. Open Access items are indicated as such.
  7. A popup window opens from where you can select the referencing format that most matches yours.
  8. Click Copy Citation to copy the details to the clipboard, then paste them (Ctrl+V) into the References list in your document.

Tip: If you sign up to WorldCat, you can save items to your lists and then later copy them from there, or share them with colleagues. According to WorldCat, ‘You can create up to 50 lists, each with up to 500 library items.’ (For more information on WorldCat lists, see: https://help.oclc.org/Discovery_and_Reference/WorldCat-org/WorldCat_lists)

[Links last checked January 2024]

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Windows 11: Where’s the calendar in the system tray?

January 28, 2024

Another annoyance with Windows 11 is the apparent lack of a quick and easy calendar that in many previous versions has popped up when you clicked on the time/date in the system tray.

But it’s not there in Windows 11—instead you see the notifications and something called Focus. No calendar. Off to the internet, where, after a bit of sleuthing, I found that the calendar IS there, but it’s an extra (annoying) click away. To see it, you have to click the up arrow icon in the Focus section (illogically, clicking the actual date does nothing—you have to click the up arrow icon).

Once you click that icon, you can see the calendar.

Thanks, Microsoft, for hiding a common and well-used function under an extra click and with no information to tell you it’s there! I’d like to send you the bill for my time spent in finding this and other things like the recent list of Word documents!

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Windows 11: Show recent documents on Word taskbar icon

January 28, 2024

One of the annoyances I’ve found with my Windows 11 laptop is that the list of ‘recent’ documents when I right-clicked the Word icon on the taskbar showed documents I created 5 years ago that were stored on a OneDrive account I never use! And except for one template, none had file extensions, even though that I had turned on that setting as one of the first tasks when I first started using the laptop.

How those old documents got on to my new laptop is beyond me (likely a background link to OneDrive?) and no matter how many other Word documents I opened, saved and closed, that list didn’t change. I hunted Google for some possible answers, looking for information on Recent Lists, Jump Lists, etc. but nothing I tried worked—that old OneDrive list remained stubbornly as my ‘recent list’. And yes, my Personalization settings for Start were set to ‘show recently opened items’.

Based on some internet information, I decided to try one more time by turning off that setting. Immediately, the recent list for Word was cleared of those old documents. So I turned the setting back on—the list was still empty. I then opened and saved some Word documents and check the taskbar icon for Word again—the most recent items were now listed!!!

It was as simple as turning that setting off then turning it back on again.

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Word: Reasons you don’t want to see all track changes

January 25, 2024

Sue Littleford, an editor in the UK, has written a great piece on the 4 reasons she doesn’t track ALL the changes she makes to a document: https://aptwords.co.uk/tracking-changes-selectively/

Even though I don’t work with publishers or edit the sort of material she does, I fully agree with her reasons! There’s enough ‘red ink’ for an author to deal with, without overwhelming them with every tiny (mechanical) change. Text changes? I certainly track these, even changes to punctuation that may change meaning, but not every double space changed to single or dash to en dash, or every formatting change.

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PowerPoint: Macro to change the proofing language

January 13, 2024

Caroline Orr, a UK editor, used ChaptGPT to create a macro to set the proofing language in PowerPoint to UK English, which she says works really well—see her second attempt here: https://www.orreditorial.com/chatgpt-powerpoint-macro/

In that second example, ChatGPT used msoLanguageIDEnglishUK in 2 places in the code to set the language to UK English.

If you wanted to use this macro and change it to another language, then refer to this list from Microsoft for the codes for other languages:  https://learn.microsoft.com/en-us/dotnet/api/microsoft.office.core.msolanguageid?view=office-pia

For quick reference, the codes for other commonly used English languages are:

  • msoLanguageIDEnglishAUS
  • msoLanguageIDEnglishCanadian
  • msoLanguageIDEnglishNewZealand
  • msoLanguageIDEnglishSouthAfrica
  • msoLanguageIDEnglishUS

[Links last checked January 2024]

 

 

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Payment systems used by editors in different countries

January 12, 2024

I initiated a discussion in a Facebook editors’ group earlier this week, prompted by someone in the US saying they wanted to move away from clients paying them by cheque (‘check’ in the US). Because I haven’t written a cheque in all the years I’ve been in business (25 this year!) and have rarely received a cheque as payment (the last was in about 2000?), that got me wondering about how people in other countries send/receive money WITHIN their own country. For international payments, most seem to use Wise or PayPal.

Almost 100 editors responded. I’ve summarised their responses below, alphabetically by country.

Australia

  • Bank-to-bank transfers (also known as electronic funds transfer [EFT]). Payment is typically instantaneous. No extra fees other than normal transaction fees, which vary depending on the bank and the type of account.
  • A more recent option in the Australian banking system is PayID, where we can link an email address or mobile phone number to our bank account and someone only needs that to pay us—no bank account details required (I doubt I’d use this for my business, but can see it being a good personal option when out with a group at a restaurant and someone says they’ll pay their share later!)
  • Australia will phase out cheques fully by 2030—currently, cheques are used for less than 0.5% of payments.

Canada

  • e-transfer through the Interac system (started in 2003 and jointly owned by participating banks). You can send funds to anyone’s email address and the recipient follows a link in the email, logs in to their account, and deposits the funds (you can set up autodeposit for that last step). The same system allows access to your account from any ATM. Interac now accounts for more transactions than cash.
  • Direct deposit [into bank account] for payments from companies and organizations. And there’s a no-fee bank transfer system in Canada that businesses often use for one-off payments from customers.
  • A few corporations (both US and Canadian) still pay me by cheque.

France

  • Many continue to use cheques.

Germany

  • American living in Germany: In the EU you can transfer bank-to-bank for free (transfer is usually next day or up to 3 days). Nobody uses checks as far as I know.

Ireland

  • Bank to bank transfer, with no charge. Same between here and Britain.

Israel

  • Bank transfers, phone-based apps that may not be known elsewhere (e.g. Paybox). We stopped using checks for most person-to-person transactions quite a bit before the US did, I believe.
  • Everyone pays by bank-to-bank transfer. If they use the same bank I do, then the transfer is immediate. If a different banking company, there’s a delay of 1 to 2 business days.

Malaysia

  • Bank transfer, 100% of the time.

New Zealand

  • Bank transfer; New Zealand stopped using cheques in 2021.

Pakistan

  • I usually get paid through Payoneer, which works like PayPal. Some clients do bank transfers to my bank account but the banks are sometimes suspicious so they need proof of our contract or something. I don’t really have many local clients but if I do they use mobile wallets like easypaisa or jazzcash.

Portugal

  • I don’t work with local clients, but here in Portugal we have an app called MB WAY that allows payments to be made using the other person’s phone number. They also need to have the app installed. The most common payment method between businesses is bank transfers. We generally don’t use checks.

Singapore

  • Mostly via bank to bank transfers, or payment through the banks’ phone apps.

South Africa

  • Bank transfers (EFT); South Africa jettisoned cheques in 2021. A major shopping group just announced that they are now cash-free. Here we tap a card or use an app.

United Kingdom

  • Bank to bank transfers are free if sending to other UK accounts, and sometimes European accounts. When I invoice UK clients, I have the option of B2B transfer or debit/credit card payment through my website.
  • Cheques are pretty much obsolete. Even tradesmen expect a bank transfer.

United States

The responses from the US showed a wide variety of methods being used. Bank to bank transfers, while they exist, don’t seem to be widely used and certainly don’t seem to be as easy to use as in other countries (this comment was common from those Americans who’ve lived in and experienced the systems in other countries). Cheques are still used quite a lot, although their usage is reducing as younger generations embrace electronic methods. Some comments:

  • Zelle (not an app) is a common bank to bank transfer method in the US, but some US banks aren’t using it yet
  • I get about half my payments by check, a quarter through direct deposit, and a quarter through apps like PayPal and Zelle or via credit card.
  • I still get checks from time to time. I prefer to be paid with PayPal, Venmo (owned by PayPal and more popular with the younger set) or Zelle (a free bank to bank transfer that apparently some US banks don’t have yet).
  • Bank transfer in the US is also called direct deposit, ACH or EFT and I’m not sure why it’s not as popular as in other countries. If I pay someone via ACH it usually takes one business day for the money to be deposited in their account. We also have apps that make the connection for us and are instantaneous, like Zelle or CashApp, but those aren’t used for business as often. I’m still surprised when businesses accept (or prefer) checks, but it’s not uncommon, especially for local service providers like a plumber, housekeeper or yard maintenance company.
  • ACH is not the same as a bank transfer in other countries. It’s far more complicated and takes a lot longer. With bank transfers elsewhere, anyone with a bank account can transfer to any bank account they have details for and it’s instant because there is no third party involved. There’s also no signing up or fees.
  • American but lived in the UK for years: My parents still use checks to pay bills and occasionally at the supermarket though I think that practice is finally dying. Bank to bank isn’t easy or cheap though.
  • By check (both publishers and independent clients, though becoming less common), direct deposit (larger clients), PayPal, Venmo (independent clients). I still use personal checks, though less than I used to.
  • A couple of my clients pay by check, but most use ACH direct deposit.
  • Been paid by a number of universities and some publishers this last year—majority by check, a few by ACH.
  • I get paid in all sorts of ways: checks, credit card or debit card (using square.com), PayPal, Wise, Venmo, and even CashApp. Bank to bank transfers only work if the client has access to Zelle; otherwise, the bank fee is problematic.
  • Most clients are companies/publishers. About a third use PayPal, my biggest client mails me checks in response to my emailed invoices (they do ACH for staff but not contractors as a matter of policy), and the others use ACH. If I worked with individuals instead of organizations, I imagine there might be more checks.
  • American living in the UK: US banks do not allow bank transfers like they do here in the UK. When I tell Americans that, they try to tell me about all the third-party apps that allow them to send and receive money.
  • We can transfer. EFTs aren’t unfamiliar. It just wasn’t considered safe for a while, or at least I never thought it was. But I have done some bank transfers. It’s not disallowed. Just not as common.
  • Most bank websites have the option online to “transfer to another bank,” and you just need the other bank account’s information to do that.

Other comments

  • Bank account details:
    • [American] This could be wildly dated or generally inaccurate, but I have this vague sense that I was taught that keeping your bank account details secret is important because if people have them they can withdraw money, not just deposit it? like that they could impersonate you, I guess? if that’s a thing in the US, I’m unclear about why it isn’t elsewhere.
    • [American] That’s how I grew up as well. What you describe is accurate as far as I know, unless things have changed in the last 5-6 years. Banks in the US are less security conscious than those in the UK and Europe, whose systems allow for safer transactions.
    • [American] I grew up in the US and was not taught that. It doesn’t make sense to me because our checks all had our account information printed on them. Every check had the bank routing number and account number on it as well as an authorized signature. Things have changed now with check washing and such, but someone would need much more than our account number to remove funds from our account.
    • [American] It’s true, we treated our bank account number like some secret private thing, but it’s printed right on every check we send anyone. Nobody can do anything with just that, but I didn’t realize that until relatively recently from discussions in groups like this.
    • [Australian] My bank account number has nothing to do with my personal bank identification number nor password nor two factor authentication code (when used, this 2FA code lasts for no more than 5 minutes). People can transfer money into it but they’d need a lot more info to deduct from it.
  • Miscellaneous:
    • Several friends work in banking and they all say the US banking system is shockingly behind. Apparently, there are too many small, independent banks (a concept foreign to Canadians).
    • This conversation is a good example of how Americans with no experience with the convenience of bank transfers as done in other countries don’t really understand how much better it is.
    • I had a cheque for a job recently. Thankfully the banking app on my phone allowed me to pay it in from home without a problem. Technology can be wonderful!
    • I was in Australia recently and had to explain checks to a 13-year-old. “You write how much you owe a person on a piece of paper and give it to them. Then they take that paper to their bank, their bank gives them the money (maybe), then their bank gets the money from your bank.” He seemed (rightly) skeptical.
    • I solely use PayPal for the security of it. I’m a business lawyer by day, and I won’t use anything that doesn’t automatically come with some sense of protection and a good paper trail.
    • When people in countries with more developed banking systems [than the US] say “bank transfer” it means something super simple and super fast, often within seconds (we call it e-transfer in Canada). I use it to pay hairdressers, tradespeople, my neighbour when I buy honey from her, to send money to family, etc. It’s basically like sending an email with money. The US, unfortunately, has an unwieldy banking system.

My final summary to contributors to the discussion

Thank you all for your interesting comments. I’ve travelled a lot to the US (except in the last 5 years, thanks COVID) and it’s always baffled me why so many people used cheques to pay for almost everything not paid for by cash or credit card. I remember explaining to someone in the US about bank transfers and they were equally surprised that I could transfer money to someone else’s account without using a cheque.

From the comments, it seems that a lot of countries use direct bank-to-bank transfers and/or email/phone number to transfer money within their own country. The US seems to be an exception, and while there are now some mechanisms to do these things, it appears they aren’t universally known, used, or implemented by the banking system, but are available through 3rd party vendors. Some countries have already phased out cheques, while others are in the process of doing so. And in Australia more and more venues (such as bars and restaurants) are cashless too (I think that transition was accelerated by the measures taken during COVID lockdowns). Even though I didn’t ask about international transfers, it seems Wise and PayPal are the main services used.