Archive for June, 2006

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Outsourcing and offshoring

June 30, 2006

This one came up on one of my email discussion lists the other day. Here is my off-list response to one of the people who responded to the initial post.

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… Whenever the subject of ‘offshoring’ comes up, those of us who live and work in other countries usually get p***ed off by the “sky is falling” attitude of many in the US.

Living in Australia, I’m no different to someone living in India or China in that I don’t live in the US. Yet I doubt that the hue and cry over Australians getting ‘offshored’ work from the US would be as loud.

I suspect that Australians, New Zealanders, Brits, and Canadians aren’t treated with the same contempt and Indians, Chinese, Mexicans, Puerto Ricans, whatever…

I suspect it’s a case of thinly-disguised racism.

And hell, offshoring or outsourcing has been going on for years and in every industry. The same people who complain about Tech Writer jobs being offshored to India/China etc. probably have no qualms at all about buying clothing made in those countries, or buying Japanese/Korean/Taiwanese electronics and vehicles. I guess they just don’t see that it’s a double standard that they’re applying.

In fact, many probably have home help – cleaners, gardeners, lawn mowing contractors, and the like. And I bet they don’t have any qualms about that either. My house cleaner costs far less than I make per hour, does a better job, and likes what she does. So why *wouldn’t* I outsource something I hate, don’t do well, and make a loss on?

Yet these same people complain about “their” jobs going to someone else – who might or might not live overseas. Gee, I wonder if they’d be as snooty and holier-than-thou if their job went to a fellow American who could do it for far less instead of someone in India or China.

<end of what became a bit of a rant!>
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High praise indeed

June 7, 2006

I had a pleasant surprise in the Inbox today – my evaluations from the presentation I did at the AODC Conference in Cairns early last month. This was my first time presenting at this conference, so I was very pleased with the results and with my ranking as 3rd highest ranked speaker at the entire conference!

Here’s what I got (each score is an average out of 5, where 5 is “Outstanding”):

  • Speaker Skills 4.8
  • Speaker Knowledge 4.8
  • Quality of Content 4.8
  • Delegate interest in topic 4.7

Some of the written comments for this session (all unsolicited):

  • “Wonderful”
  • “I hadn’t thought I was interested, but it had heaps of useful info, so I’m glad I didn’t choose this session for a break”
  • “Spoke a bit fast. Great content”
  • “A great coverage of a lot of useful tools”
  • “A lot of content in time, but wouldn’t want it longer”
  • “Great practical session”
  • “Would have liked more demo stuff”
  • “Very useful review and tools”
  • “Great session. Not teaching us to suck eggs. Useful resources.”