COVID-19 update

March 31, 2020

With all the dramatic changes in the world in the past month as a result of spread of the novel coronavirus (COVID-19), and with the restrictions and lockdowns imposed (either by government mandate or self-imposed), I thought it was time to let you know what I’ve been doing to mitigate risk to myself, my loved ones, and my little company. Here’s a summary:

  • I have worked online from my home office since 2007 (with my husband), so my ability to continue working has not changed. I have speedy internet (for the moment at least), and have no other impingements on my day (e.g. no kids to care for or to homeschool). So for me, it’s ‘same old, same old’ and I haven’t had to change any of my work processes to accommodate the new normal. If you need your corporate documents, reports etc. edited, then I’m still here and still working. You can see the list of editing tasks I typically do here: http://cybertext.com.au/editing_levels.html, and testimonials here: http://cybertext.com.au/testimonials.html.
  • We decided to ‘shelter-in-place’ around 10 March, and except for a single post office run (getting takeout pizza at the same time), I’ve been home the entire time. I’ve been fortunate in being able to get home delivery from one of the main supermarkets.
  • Our health remains good, and I monitor our body temperatures every day (results are pretty constant, but it gives us a baseline in case anything changes), and am awaiting the arrival of a piece of equipment that measures blood oxygen levels (again, I need to know our baseline so that I know if there have been changes that might indicate an issue).
  • I cancelled my round-the-world trip that was to start on 8 April and finish on 16 May, which included a speaking engagement at the ACES Conference in Salt Lake City, Utah. As you would expect, the conference was cancelled, and even if it hadn’t been, Australia has now closed its borders, and there are no Qantas international commercial passenger flights in or out of Australia as at the end of March. For the most part, I have received refunds (even for nonrefundable advanced purchases) or partial refunds from most hotels, transport companies etc. (though I’m still waiting on actual refunds from two airlines), and I’m very grateful to those companies for doing so—Hilton Hotels, Rydges Hotel at Sydney Airport, and Ingot Hotel in Perth, you have my business in the future for refunding all my prepaid monies. However, there are no refunds at all from a small, single-person run 5-day residential workshop I was attending as part of the trip (the date has since been moved to October, but I have no intention of being in the US in October), or a 9-day tour in Morocco. The intransigence of the US tour company organising the Morocco tour has been bitterly disappointing and I have no idea if travel insurance will cover the thousands I had to pay by 6 January. That’s a story for another day and in a more personal forum. Suffice to say, they certainly won’t ever get any business from me again. This was my first experience with them and it hasn’t been good.

Stay safe, stay healthy. And wash your hands.

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