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Outlook: Lost the preview pane and minimized to the title bar only

January 16, 2017

Something went askew with my Outlook — I only had a title bar when minimized, so had to maximize the window to see my emails. And instead of getting a list of emails with a preview of each in the lower part of the screen as I clicked on each one, I could only get the list of emails OR the current email fully displayed, not how I had it before. I don’t know what happened or why, but I was able to solve both issues with a bit of Googling.

Resize the Outlook window

I could maximize the window fully, but when I restored the window size it went to just a title bar. I could drag a handle to make the title bar wider or narrower, but I couldn’t pull down the corners to display the window.

Solution: Drag the title bar to either the right or left edge of the window. You get a ghost outline of the new window dimensions, so release the mouse. You should now have a workable window you can resize to your requirements.

Restore the Preview pane

No matter what I set in Outlook’s View tab > Reading Pane settings, I could only get either ALL my emails listed (with the unread ones showing about 3 lines of the email) , or get a single email listed with the details of the sender in the lower half of the window. My usual way of viewing emails is a single line list on the right (whether read or not; #1 in the screenshot below), a preview of the email in the middle part of the screen (#2), and the sender’s details and other communications in the lower part of the screen (#3). No matter what I set, I couldn’t get my usual view back.

outlook preview pane

I found the solution that worked for me here: http://community.spiceworks.com/topic/198544-outlook-reading-pane-turns-off-each-time-outlook-is-closed

In case this webpage ever goes missing, here’s what to do:

  1. Close Outlook.
  2. From the Start button (I’m using Windows 7, so vary this for the version of Windows you’re running), type Run then click the Run program.
  3. In the Open field on the Run dialog box, type outlook.exe /cleanviews (Note: there’s a space after exe but no other spaces).
  4. Click OK.
  5. If this works for you as it did for me, Outlook should reopen with your preview pane back as it was. Adjust the heights of the preview pane elements to suit.

outlook_preview_pane02

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