Affordable usability testing

February 19, 2009

There’s a new service available for usability testing your website. For US$19 per user you get a targeted set of users to review your site, a video of their responses as they work through a task, and a written summary of any issues found.

For a ‘quick and dirty’ — and fast — test, sign up at http://www.usertesting.com. You’ll be asked what tasks users should perform on your site (15 minute tasks or less), how many users you want to test it (at $19 each), and some demographic details of your site’s target audience.

While this is not sophisticated user testing, it’s an affordable option for a quick test of a new task, such as a sign-up form.

There’s also a 30-day money back guarantee if you find this service is not for you.

Update 15 March 2009: Bargain Basement Usability Testing — an extract from Paul Boag’s Website Owner’s Manual — was reproduced on the Think Vitamin website March 9, 2009.

[Links last checked March 2009]

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