Word 2003: Prompted to save template when no changes made

December 24, 2008

When my husband started using his new computer, he was getting prompted to save changes to his Word 2003 template (NOT normal.dot) every time he clicked SAVE.

The problem was a COM Add-in for PDFComplete that we couldn’t see from his Templates and Add-Ins list in Word 2003 (I found it listed via Help > About Microsoft Office Word > System Info > Office 2003 Applications > Microsoft Office Word 2003 > COM Add-Ins).

When I removed PDFComplete using Add/Remove Programs, the message went away for good.

PDFComplete was either already installed as part of the HP installation, or my PC guys installed it – whatever. It came with the machine.

BTW, I found this solution via these web sites:

[Links last checked November 2008]

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