Archive for October, 2007


Tech support

October 11, 2007

If you’ve EVER worked on a Help Desk or in technical support of one form or another, you should enjoy this YouTube video (6 mins). I especially loved the “12 o’clock flasher” reference!



Portland, OR

October 9, 2007

Woohoo! I got an email on Sunday accepting my proposal to speak at the WritersUA Conference in Portland, Oregon next March. Now to get started on the preparation…

Meantime, the most recent thing I know about Portland are the lyrics from the Loretta Lynn/Jack White duet “Portland, Oregon”:

Well Portland Oregon and sloe gin fizz
If that ain’t love then tell me what is
Well I lost my heart it didn’t take no time
But that ain’t all. I lost my mind in Oregon

In a booth in the corner with the lights down low
I was movin’ in fast she was takin’ it slow
Well I looked at him and caught him lookin’ at me
I knew right then we were playin’ free in Oregon

Next day we knew last night got drunk
But we loved enough for the both of us
In the morning when the night had sobered up
It was much too late for the both of us in Oregon

Well sloe gin fizz works might fast
When you drink it by the pitcher and not by the glass
Hey bartender before you close
Pour us one more drink and a pitcher to go

And a pitcher to go [repeat]

Our conferences really aren’t like that – or at least, not the ones I’ve been to! Maybe I’ve been hanging with the wrong crowd… ;-)

It’ll be interesting to see Portland again. I can’t remember if I last saw it in 1986 or 1993, but it was a while ago. I just remember the azaleas and the drive up Pacific Highway 101.


Password madness

October 9, 2007

A work colleague sent this link around the team today:

The support title says it all, really:

Error Message: Your Password Must Be at Least 18770 Characters and Cannot Repeat Any of Your Previous 30689 Passwords

Yeah, go figure!!


Aeron chairs have arrived

October 5, 2007

My Aeron chairs arrived yesterday! Woohoo! So far, they are GREAT. I spent a few hours editing a PhD thesis last night after a full day’s work, and doing it like I usually wouldn’t—but only because the chair allowed me to.

I ramped up the font size in the Word doc to some 250%, sat back in the chair, and was still close enough to the keyboard and mouse to make the punctuation and spelling changes I needed to make on this first pass. One of the features of the chair is the ability to adjust each arm’s height, so I had my left arm resting nicely at the height of the desk/keyboard and the right arm adjusted slightly higher to account for the mouse.

The body of the chair is also really comfortable too, but not like ‘fall asleep on the sofa’ comfortable—a good working comfort. The seat base and back are made of some high tech flexible material which adapts to your body and allows it to ‘breathe’. And there’s great lumbar support.