
Cryptic error message
October 12, 2012I tried to go to a web page and got this message instead:

A classic example of a meaningless (to this reader anyway) error message.
According to Wikipedia, a 503 error message is:
503 Service Unavailable The server is currently unavailable (because it is overloaded or down for maintenance). Generally, this is a temporary state.
So why couldn’t this message say that? ‘No healthy backends’, ‘guru meditation’, a cryptic XID number (whatever ‘XID’ is), and ‘varnish cache server’ mean ABSOLUTELY nothing to me.
But ‘server overloaded or down for maintenance’ does mean something. Some plain language training wouldn’t have gone astray for the person who wrote this error message.
Posted in User experience | Tagged error messages |



